To send photos to someone in an Arizona state prison, mail them to the ADCRR digital mail center at P.O. Box 211309 in Dallas, Texas, with your loved one's full name, ADCRR number, prison complex and housing unit on the envelope. The photos are scanned, and your loved one views them on a tablet, or gets a printout if they don't have one.
Arizona switched to digital mail at the end of 2025, so older advice that tells you to mail photos straight to the prison is out of date. Here's how the system works now and how to keep your photos from coming back.
How Arizona prison mail works
The Arizona Department of Corrections, Rehabilitation and Reentry (ADCRR) sends personal mail for its prisons through a digital processing center run by its contractor, Securus. ADCRR announced the new digital mail procedure effective December 15, 2025.
Your envelope goes to a P.O. box in Dallas, Texas. There it's opened, sorted and scanned, and the images are uploaded to your loved one's tablet. If they don't have a working tablet, our Arizona facility pages note that they get a printout instead.
Legal mail, packages and publications follow separate rules and go to different addresses. Photos and letters from family go to Dallas.
This applies at ADCRR prisons across the state, including ASPC-Perryville, ASPC-Lewis, ASPC-Eyman, ASPC-Tucson and La Palma Correctional Center in Eloy.
Mailing address for photos
Every ADCRR prison uses the same Dallas P.O. box. What changes is the prison complex and housing unit:
ADCRR
[Full name] [ADCRR Number]
[Prison complex, e.g. ASPC-LEWIS]
[Housing unit]
PO BOX 211309
DALLAS TX 75211
The details that matter:
- The housing unit must be on the envelope. Arizona prison complexes have several units, and the unit tells the mail center exactly where your loved one lives.
- Use the full first and last name and the ADCRR number.
- Include your return address.
Each prison's page in our Arizona facility directory shows this format with the complex name filled in. You'll add your loved one's unit.
The ID number you need
Arizona uses the ADCRR number, the number the department assigns to each person in its custody. It goes on the same line as your loved one's name.
You can find it, along with their current prison complex, using the inmate search on ADCRR's website. Your loved one can also tell you on a call or in a message, which is often the easiest way to get the exact unit. Our guide to finding an inmate ID number has more tips.
Photo rules
ADCRR's mail policy, Department Order 914, Inmate Mail, sets out the main photo rules:
- Up to 40 photos in 30 days. A person may not receive more than 40 photos within a 30-day period. Under the policy, mail that goes over the limit is treated as contraband in its entirety, not just the extra photos.
- No Polaroids, or any photo where the backing can be peeled away from the picture.
- No photos of other people in prison.
- No photos of current or former prison staff or volunteers, unless they're immediate family.
- No nudity or sexually explicit photos, whether personal or professional.
- No photos of prison facilities, and no maps of Arizona or neighboring states.
Our Arizona facility pages also flag photos showing gang signs, weapons, drugs or money, which mailrooms commonly reject.
InmatePics keeps Arizona orders to 10 photos per envelope and within 40 photos per 30 days, the limits listed on our facility pages, to help you stay within the policy. Rules change, so check the prison's page in our directory before you send.
What your loved one receives
Your loved one sees a scanned image of each photo on a tablet. If they don't have a tablet, they receive a printout. Either way, they don't get the original print.
Choose photos with that in mind:
- Bright and sharp scans best. Dark or blurry photos lose detail on a screen.
- Keep it simple. Close-ups and small groups are easier to enjoy on a tablet than wide shots.
- Don't send originals you can't replace. Treat every photo you mail as a copy.
With InmatePics, you see this before you pay: for Arizona prisons, we show that photos are delivered as tablet scans or printouts. Our post on prison mail scanning explains how this differs from prints.
Step by step
- Look up your loved one in ADCRR's inmate search to confirm their ADCRR number and prison complex.
- Get their housing unit. Ask your loved one if you're not sure. The envelope needs it.
- Choose your photos, keeping the 40-in-30-days limit in mind.
- Check the content: no Polaroids, no other people in prison, no staff, no nudity, no gang signs.
- Address the envelope to P.O. Box 211309, Dallas, TX 75211, using the format above.
- Add your return address and mail it.
Or let us do it. With InmatePics, you upload photos from your phone, choose the prison and enter your loved one's name, ADCRR number and unit. We print your photos and mail them to the Dallas center, addressed the way ADCRR requires and split into envelopes of up to 10. It's $0.99 per print plus $4.99 per envelope. Ten photos in one envelope cost $14.89, with no subscription.
Tips to avoid returned or delayed mail
- Don't mail photos to the prison's street address. Personal mail goes to the Dallas P.O. box.
- Always include the housing unit. It's required on the envelope.
- Double-check the ADCRR number and use your loved one's full name.
- Count your photos across the month, not just per envelope, if you or other family members send often.
- Skip Polaroids and instant photos. They're on ADCRR's unauthorized list.
- Update the complex and unit after a move. The P.O. box stays the same.
Frequently asked questions
Why do I send photos to Texas for an Arizona prison?
ADCRR uses a digital processing center in Dallas, run by its contractor Securus, to scan personal mail before it reaches the prisons. Your loved one's name, number, complex and unit route the scans to the right tablet.
How many photos can I send to someone in an Arizona prison?
ADCRR's mail policy caps photos at 40 in a 30-day period. InmatePics sends up to 10 photos per envelope and keeps each order within that limit.
Will my loved one get the actual photo prints?
No. Photos are scanned and shown on a tablet, or printed out if your loved one doesn't have a tablet.
Does this apply to Maricopa County jails?
No. County jails, like those in Phoenix, are run by the county sheriff and set their own mail rules. See our guide to sending photos to Maricopa County jails. Federal prisons in Arizona follow Bureau of Prisons rules, covered in our federal prison guide.
Send photos to an Arizona state prison
Find your loved one's prison in our Arizona facility directory for the current address and rules, or start your order. Delivered, or your money back.
